High-consideration bookings need recent proof
Aesthetic treatments are personal and expensive. Reviews from two years ago do not reassure someone booking this month.
Reputation management for med spas
Reputation Management for Med Spas
Nobody books injectables on price alone. They read every recent review looking for one thing: proof that other people walked out looking exactly how they hoped.
Review Optimiser is a done-for-you reputation management service for med spas and aesthetic clinics. We collect fresh reviews after treatment, reply to each one with discretion and care, and keep your clinic visible in Google Maps and AI search when someone nearby is deciding where to book.
What costs med spas the job
Clients are happy but private
Satisfied clients often will not think to post publicly. Without a gentle, tasteful ask, the best outcomes stay unwritten.
One unhappy result travels fast
In aesthetics a single public complaint carries disproportionate weight, especially when nothing newer sits above it.
The Trust Framework, applied to med spas
Generation
Discreet, on-brand review requests are timed to the point in recovery when clients are happiest with their result.
Protection
Concerned clients reach your clinic privately first, so you can bring them back in before frustration becomes public.
Intelligence
We monitor sentiment themes across your reviews and track whether AI assistants recommend your clinic for treatments you offer.
9 in 10
consumers read online reviews before choosing a local health or beauty provider, and recency consistently ranks among the factors they weigh most heavily.
See how Review Optimiser works, check pricing for reputation management, or start with a free business review audit.
In their words
Owners who stopped thinking about reviews.
"We've been in business for over 15 years, so trust means everything to us. Our reputation is built on word of mouth, but we knew that wasn't enough anymore. With AI changing how people search and decide, we needed to be visible in places we couldn't even see. Review Optimiser made sure our reviews stay current, and knowing that our visibility across Google and AI search is being tracked in the background is a real relief. We connected once and they took care of the rest."
Simon, Owner
Made in Italy · madeinitaly.com.au
"We only just started, so I can't speak to long-term numbers yet. What I can say is the setup was genuinely easy. Two minutes on my end and their team took over everything else. No dashboard to learn, no admin sitting on my to-do list. It's early, but so far it's been exactly what they promised."
Erin, Owner
Cosair · cosair.com.au
"Getting started was simpler than I expected. I sent through what they asked for and didn't have to think about it again. It's still early days for us, but knowing our reviews are being looked after in the background takes one more job off my plate. That alone made it worth trying."
Franz, Owner
Zolo · zolo.com.au